Frequently asked questions

Linger turns private conversations and life-story interviews into structured memory: personas, reports, chats, biographies, and family memoirs.

No. Chat is an AI-generated interpretation of the material you provide. It is not the person, does not speak for them, and may be incomplete or wrong.

More continuous chat history, clearer context answers, evidence review, and corrections improve the result. Short or scattered data creates a narrower profile.

No. It may infer from limited material, and it can be wrong.

Private contacts, messages, relationship personas, relationship reports, Memoir projects, answers, and interview records must belong to an authorized account. URL IDs are not treated as security boundaries.

Only upload content you have the right to save and process, following applicable law, platform rules, and necessary consent requirements.

Linger does not sell uploaded chat records and will not use identifiable uploaded content to train general public AI models unless clearly explained or necessary consent is obtained.

Some processing may use selected infrastructure or AI providers described in the current Data Processing Statement. We limit the material sent to what the requested feature needs and do not sell uploaded chat records.

Related original and derived data will be deleted or de-identified within a reasonable period, while some backup, billing, security, or legal records may be retained as necessary.

Memoir is the life-story product line: guided interviews and AI follow-ups for personal or family memories. The current main output is structured interview records.

Yes. Once your Memoir is complete, production is arranged automatically in the background through our integrated fulfillment and shipping partners. You only need to provide a mailing address and wait for your memoir to arrive.

No. It is a revisable draft organized from user answers, not a final historical record that has been independently fact-checked. During generation, the AI uses web search to understand relevant background and cross-check events, so the draft can include substantial factual context. Those references do not make every detail independently verified.

Yes. Linger supports collaborative memoir projects. You can check visibility and editing permissions on the invitation and project pages.

Current plans, prices, billing intervals, and usage allowances are shown on Pricing and at checkout. Grande and Venti renew automatically each month or year until cancellation; refund and manual-service rules follow the Terms of Service.

Grande and Venti renew automatically until you cancel renewal from Account. After cancellation, paid access remains active through the displayed current billing-period end, then returns to Free. Data retention follows the Privacy Policy.

No. Linger organizes material for reflection and does not replace psychological, legal, medical, or financial advice.

Some group exports can be parsed, but support is limited and depends on platform export format, participant information, and message structure.

Do not treat Report as a permanent report library. If refresh or device switch loses state, re-enter from the contact or relationship persona page.

Check the original conversation or interview record first, then use the available feedback or correction flow to add context. Treat the result as an interpretation, not a verified fact, and contact support if the issue persists without sending sensitive raw content.

Use product feedback or contact support with a description of the issue; do not send sensitive raw content.